DOC AND NORM DIRECT LLC
USDOT 1311685 • 303 BUSINESS LOOP 70 E, COLUMBIA, MO, 65201
Overview
Company profile from FMCSA Census File
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Common Carrier | MC-508774 | ACTIVE | Unknown | Jan 13, 2025 |
Active Insurance (2)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| CAROLINA CASUALTY INSURANCE CO. | BIPD/Primary | KCA 2675913 | ON FILE | Jan 12, 2025 | Jan 12, 2026 |
| TRISURA SPECIALTY INSURANCE COMPANY | BIPD/Excess | KXA012062402 | ON FILE | Jan 12, 2024 | Jan 12, 2025 |
Insurance History (13 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| TRISURA INSURANCE COMPANY | BIPD/Primary | KAA012062402 | CANCELLED | Jan 12, 2024 | Jan 12, 2025 |
| TRISURA SPECIALTY INSURANCE COMPANY | BIPD/Excess | KXA012062301 | CANCELLED | Jan 12, 2023 | Jan 12, 2024 |
| TRISURA INSURANCE COMPANY | BIPD/Primary | KAA012062301 | CANCELLED | Jan 12, 2023 | Jan 12, 2024 |
| RLI INSURANCE COMPANY | BIPD/Primary | LFB0020291 | CANCELLED | Jan 12, 2021 | Jan 12, 2023 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA163598 | REPLACED | May 3, 2020 | Apr 24, 2020 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA163598 | REPLACED | Apr 24, 2020 | Jan 12, 2021 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA163598 | CANCELLED | Jan 1, 2020 | May 3, 2020 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA163598 | CANCELLED | May 8, 2019 | Jan 1, 2020 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA163598 | CANCELLED | May 4, 2018 | May 8, 2019 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA163598 | CANCELLED | Jan 12, 2011 | May 4, 2018 |
| RLI INSURANCE COMPANY | BIPD/Primary | LFB 001319-1 | REPLACED | Jan 12, 2007 | Jan 12, 2011 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA159368 | REPLACED | Jan 12, 2005 | Jan 12, 2007 |
| LANCER INSURANCE COMPANY | BIPD/Primary | BA159368 | CANCELLED | Jan 12, 2005 | Feb 15, 2007 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/REPL | CAROLINA CASUALTY INSURANCE CO. | KCA 2675913 | BIPD/Primary | Jan 12, 2026 | Jan 12, 2026 |
| CANCEL | TRISURA SPECIALTY INSURANCE COMPANY | KXA012062402 | BIPD/Excess | Jan 12, 2025 | Jan 12, 2025 |
| CANCEL | TRISURA INSURANCE COMPANY | KAA012062402 | BIPD/Primary | Jan 12, 2025 | Jan 12, 2025 |
| CANCEL | TRISURA INSURANCE COMPANY | KAA012062301 | BIPD/Primary | Jan 12, 2024 | Jan 12, 2024 |
| CANCEL | TRISURA SPECIALTY INSURANCE COMPANY | KXA012062301 | BIPD/Excess | Jan 12, 2024 | Jan 12, 2024 |
| CANCEL | RLI INSURANCE COMPANY | LFB0020291 | BIPD/Primary | Jan 12, 2023 | Jan 12, 2023 |
| TERM/REPL | LANCER INSURANCE COMPANY | BA163598 | BIPD/Primary | Jan 12, 2021 | Jan 12, 2021 |
| CANCEL | LANCER INSURANCE COMPANY | BA163598 | BIPD/Primary | May 3, 2020 | May 3, 2020 |
| TERM/REPL | LANCER INSURANCE COMPANY | BA163598 | BIPD/Primary | Apr 24, 2020 | Apr 24, 2020 |
| CANCEL | LANCER INSURANCE COMPANY | BA163598 | BIPD/Primary | Jan 1, 2020 | Jan 1, 2020 |
| CANCEL | LANCER INSURANCE COMPANY | BA163598 | BIPD/Primary | May 8, 2019 | May 8, 2019 |
| CANCEL | LANCER INSURANCE COMPANY | BA163598 | BIPD/Primary | May 4, 2018 | May 4, 2018 |
| TERM/REPL | RLI INSURANCE COMPANY | LFB 001319-1 | BIPD/Primary | Jan 12, 2011 | Jan 12, 2011 |
| TERM/CANCL | LANCER INSURANCE COMPANY | BA159368 | BIPD/Primary | Feb 15, 2007 | Feb 15, 2007 |
| TERM/REPL | LANCER INSURANCE COMPANY | BA159368 | BIPD/Primary | Jan 12, 2007 | Jan 12, 2007 |
Authority Revocations
| Authority | Docket | Reason | Date |
|---|---|---|---|
| COMMON | MC-508774 | INVOLUNTARY REVOCATION | Unknown |
Authority Action History (8 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC508774 | COMMON | INVOLUNTARY REVOCATION | Dec 16, 2024 | DISCONTINUED REVOCATION | Jan 13, 2025 |
| MC508774 | COMMON | INVOLUNTARY REVOCATION | Dec 18, 2023 | DISCONTINUED REVOCATION | Jan 12, 2024 |
| MC508774 | COMMON | INVOLUNTARY REVOCATION | Dec 16, 2022 | DISCONTINUED REVOCATION | Jan 12, 2023 |
| MC508774 | COMMON | INVOLUNTARY REVOCATION | Apr 29, 2021 | DISCONTINUED REVOCATION | Jun 8, 2021 |
| MC508774 | COMMON | INVOLUNTARY REVOCATION | Apr 6, 2020 | DISCONTINUED REVOCATION | Apr 28, 2020 |
| MC508774 | COMMON | INVOLUNTARY REVOCATION | Apr 11, 2019 | DISCONTINUED REVOCATION | Apr 17, 2019 |
| MC508774 | MOTOR PASSENGER COMMON CARRIER | REINSTATED | Jul 24, 2018 | — | Unknown |
| MC508774 | MOTOR PASSENGER COMMON CARRIER | GRANTED | Feb 7, 2005 | REVOKED | May 14, 2018 |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
3 states • 105 inspections
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (105 inspections)
Showing 50 of 105
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Recent Crashes
5 crash records from FMCSA Crash File
Crash History (5 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Feb 22, 2022 | MO | INJURY | 0 | 1 | COLUMBIA | PP UNIVERSITY OF MISSOURI LOT P 1 CHAMPIONS DR | ...000069 | DOC AND NORM DIRECT LLC |
| Sep 27, 2018 | IL | TOW | 0 | 0 | — | — | — | — |
| Feb 18, 2017 | MO | TOW | 0 | 0 | — | — | — | — |
| Oct 4, 2011 | MO | TOW | 0 | 0 | — | — | — | — |
| Jul 10, 2009 | MO | INJURY | 0 | 1 | — | — | — | — |
Compliance Timeline
21 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records