Recall 26V600000 scope

Affected units

Vehicles identified

Makes involved

Model years

Recall 26V600000

Incorrect Emergency Exit Identification Label/FMVSS 217 • EQUIPMENT • reported Sep 18, 2026 • • 1,236 units affected

Remedy pending

View official record on NHTSA.gov · federal source of truth

Campaign: 26V600000
Mfr Recall #: SR26-84
Recall Type: Vehicle
Component: EQUIPMENT
Make: VOLVO BUS
Model Years: 2009–2025
Affected Units: 1,236
Country: US
Data As Of: Oct 30, 2026

What this recall is about, in plain English

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury. Prevost will replace the emergency exit identification labels, free of charge.

Synthesized from the NHTSA defect summary, consequence, and remedy fields shown below.

Should you be worried?

This recall describes a safety risk and the remedy is still pending. Affected vehicles should be parked or driven only as needed until the manufacturer issues guidance. Always verify directly with the manufacturer or your dealer using the campaign number.

Risk Summary (Consequence)

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Defect Summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Remedy

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Key Dates

Report Date

Sep 18, 2026

Owner Notification

Unknown

Remedy Available

Unknown

Affected Vehicles

17 vehicles under this recall

Make	Model	Year	VIN Lookup
VOLVO BUS	9700	2025	Check VINs
VOLVO BUS	9700	2024	Check VINs
VOLVO BUS	9700	2023	Check VINs
VOLVO BUS	9700	2022	Check VINs
VOLVO BUS	9700	2021	Check VINs
VOLVO BUS	9700	2020	Check VINs
VOLVO BUS	9700	2019	Check VINs
VOLVO BUS	9700	2018	Check VINs
VOLVO BUS	9700	2017	Check VINs
VOLVO BUS	9700	2016	Check VINs
VOLVO BUS	9700	2015	Check VINs
VOLVO BUS	9700	2014	Check VINs
VOLVO BUS	9700	2013	Check VINs
VOLVO BUS	9700	2012	Check VINs
VOLVO BUS	9700	2011	Check VINs
VOLVO BUS	9700	2010	Check VINs
VOLVO BUS	9700	2009	Check VINs

Official Sources & Documents

Links to NHTSA.gov and Part 573 recall reports when available — hosted by NHTSA, not TruckCodex

NHT Go to Recall

Documents hosted on nhtsa.gov. Links open in a new tab.

How to Act on This Recall

Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
Fleets: See the Fleet Recall Workflow Guide for the operator workflow to sweep your VIN list against this and other open campaigns.
Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.

How to verify your vehicle is affected

Find your VIN. Locate your 17-character Vehicle Identification Number on the lower-left corner of your windshield, on the driver's-door jamb sticker, or on your vehicle registration. The VIN is the only reliable way to confirm whether a specific vehicle falls under a recall — make/model/year alone is not enough.
Check your VIN on this site. Enter the VIN at /vin/ to see every open recall tied to your specific vehicle, including 26V600000. Our lookup pulls directly from the NHTSA recall database and refreshes daily.
Cross-reference with the official NHTSA recall search. For a second source of truth, run the same VIN through https://www.nhtsa.gov/recalls. If both this site and NHTSA show the same campaign as open for your VIN, it applies — schedule the repair.
Contact your dealer if affected. Bring the campaign number, your VIN, and your registration to an authorized dealer for the make. The dealer performs the remedy at no cost. If you've already paid for a related repair, bring the receipt — the manufacturer is required to reimburse pre-recall repairs that addressed the same defect.

Frequently asked questions about recall 26V600000

What does this recall mean for me as a vehicle owner? ▾

Recall 26V600000 means the manufacturer has identified a defect or noncompliance that may affect your vehicle. Repair work is performed at no cost to you under 49 U.S.C. § 30120. You don't have to do anything until you receive an owner notification letter, but you can act sooner if you want — bring this campaign number to your dealer.

Is this recall under remedy yet? ▾

Not yet — as of the last NHTSA refresh on this page, no remedy date is on file. Affected owners should monitor their mail for the manufacturer's notification letter and contact a dealer in the meantime.

How do I find out if my specific VIN is affected? ▾

Run your VIN through our VIN check tool to see all open recalls tied to your specific vehicle, including this one. NHTSA also offers an official lookup at nhtsa.gov/recalls. Both pull from the same federal source.

Who pays for the recall remedy? ▾

The manufacturer pays. Federal law requires the manufacturer to repair, replace, or refund the affected vehicle or component at no cost to the owner — including parts, labor, and reasonable diagnostic time. If a dealer tries to charge you for a recall remedy, contact the manufacturer's customer line first, then NHTSA at 1-888-327-4236.

What if I've already had repair work done that addresses this issue? ▾

Save the receipt. Federal law requires the manufacturer to reimburse you for pre-recall repairs that addressed the same defect, subject to the reimbursement window the manufacturer publishes in its notification letter (typically the first refund period covers repairs going back to the earliest awareness date). Submit the receipt directly to the manufacturer with your VIN and the campaign number.

How do I check the recall status by VIN? ▾

Use our VIN lookup tool — it returns every open recall, including completion status when the manufacturer reports it. The result also links back to each campaign's detail page.

What if this recall isn't fixed and I sell the vehicle? ▾

You're not legally required to complete a recall before selling a used vehicle, but most state titling agencies and many dealers will run a VIN check during the sale. Disclose the open recall to the buyer in writing — undisclosed safety recalls are a common basis for post-sale fraud claims.

Where can I see all recalls for VOLVO BUS 9700 2009? ▾

Browse all VOLVO BUS recalls on this site, or visit the manufacturer's page to filter by year and component.

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