Complaint 993555

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

FOR THE PAST YEAR MY 2001 JEEP GRAND CHEROKEE LAREDO LIMITED HAS BEEN OVERHEATING IF WE IDLE FOR MORE THAN 1-2 MINUTES. AS LONG AS THE RPMS DON'T GO OVER 2000 IT WILL HAPPEN. I WENT ON A TRIP LAST MAY UP A CANYON. DROVE ABOUT 50 MILES TO THE CANYON AND ALL WAS FINE. WHILE GOING UP THE CANYON SPEEDS STAYED BELOW 20 MPH BECAUSE WE WERE FOLLOWING MY IN-LAWS AND THERE WAS QUITE A BIT OF DUST THE AC WAS OFF I DIDN'T NOTICE THAT THE TEMPERATURE GAGE WAS RAISING. WHEN I NOTICED IT, I GUESS IT WAS TOO LATE. I STOPPED THE JEEP AND HOPED THAT IT WOULD COOL DOWN. AS I LIFTED THE HOOD. THE TOP POPPED OF THE COOLANT RESERVOIR AND SPRAYED COOLANT EVERYWHERE. I WAS ABLE TO GET HOME WITHOUT ANY PROBLEM BECAUSE I WAS GOING FAST AGAIN. I PUT MORE COOLANT IN IT AND IT STILL OVERHEATS AT DRIVE-THRU'S AND IN RUSH HOUR TRAFFIC. I HAVE TO TURN IT OFF. IN FACT WHEN I GOT IT REGISTERED THEY LEFT THE JEEP RUNNING AND THE COOLING SYSTEM RESERVOIR TOP POPPED OFF THEN. THEY TOLD ME TO BE CAREFUL AND ADD COOLANT ASAP. I THOUGHT IT WAS JUST ME, BUT LOOKING AND ALL THE OTHER PROBLEMS I REALIZE THAT THIS IS SERIOUS. THE ELECTRICAL IS ALSO SHODDY. I THINKS IT'S BECAUSE THE COOLANT HAS LEAKED ALL OVER THE WIRES. MY MAIN COMPLAINT IS THE COOLING THOUGH. YOU SHOULDN'T HAVE TO WORRY ABOUT YOUR CAR OVERHEATING IN SLOW//STOPPED TRAFFIC. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.