Complaint 986159
2004 BMW X5 • LATCHES/LOCKS/LINKAGES • incident May 1, 2013
- Complaint ID
- 986159
- Make
- BMW
- Model
- X5
- Model Year
- 2004
- Component
- LATCHES/LOCKS/LINKAGES
- Incident Date
- May 1, 2013
- Date Received
- Jun 13, 2013
- Data As Of
- Sep 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES
Owner Narrative
RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.