Complaint 982851
2004 FOREST RIVER SANDPIPER • EQUIPMENT:RECREATIONAL VEHICLE/TRAILER • incident May 31, 2013
- Complaint ID
- 982851
- Make
- FOREST RIVER
- Model
- SANDPIPER
- Model Year
- 2004
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Incident Date
- May 31, 2013
- Date Received
- May 31, 2013
- Data As Of
- Oct 1, 2026
Complaint Summary
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner Narrative
MY COMPLAINT IS THAT DOMETIC WILL DO NOTHING TO REPAIR THE WELL KNOWN DEFECT FROM THE MANUFACTURE OF THEIR COOLING SYSTEMS CONCERNING THE PREMATURE FAILURE OF THE BOILER TUBE. FIRST OF ALL DOMETRIC ISSUED A RECALL BECAUSE OF FIRES THAT RESULTED WRONGFUL DEATH AND PROPERTY DAMAGE LAWSUITS. THEY CAME OUT WITH A PREVENTATIVE SOLUTION AFTER THE FACT (I'M NOT ALONE HERE) TO INSTALL A HIGH TEMP. CUT OUT SWITCH SO AS TO PREVENT THE UNIT FROM STARTING A FIRE. THIS MEASURE DID NOT DO ANYTHING TO ADDRESS THE PREMATURE FAILURE OF THE BOILER UNIT. THIS LEAVES THE OWNERS OF THEIR UNITS RESPONSIBLE FOR REPLACEMENT COST AND DOMETIC COMPLETELY GETS AWAY WITH A WELL KNOWN AND DOCUMENTED POORLY DESIGNED COOLING UNIT. WHEN ONE LISTENS TO THE RECORDING ON THE RECALL LINE DOMETIC ADMITS THAT THERE WAS A DESIGN FLAW. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.