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Complaint 942969

2002 CADILLAC ESCALADE • STEERING • incident Oct 4, 2008

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
942969
Make
CADILLAC
Model
ESCALADE
Model Year
2002
Component
STEERING
Incident Date
Oct 4, 2008
Date Received
Oct 5, 2012
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH THE STEERING WHEEL LOCKED AND THE BRAKES FAILED. THE CONTACT SHIFTED INTO REVERSE IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THREE YEARS LATER FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 166,000. UPDATED 11/16/12*LJ THE CONSUMER STATED THE FAILURE RECURRED AT 166,000 MILES. UPDATED 11/20/2012 *JS

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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