Complaint 909769
2004 MERCURY SABLE • VEHICLE SPEED CONTROL:CABLES • incident May 24, 2011
- Complaint ID
- 909769
- Make
- MERCURY
- Model
- SABLE
- Model Year
- 2004
- Component
- VEHICLE SPEED CONTROL:CABLES
- Incident Date
- May 24, 2011
- Date Received
- Mar 14, 2012
- Data As Of
- Sep 1, 2026
Complaint Summary
VEHICLE SPEED CONTROL:CABLES
Owner Narrative
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN AT 50 MPH, SHE HEARD AN ABNORMAL POP. THE ENGINE RPM'S INCREASED TO 4000 WHILE THE CONTACT WAS APPLYING EXTREME PRESSURE TO THE BRAKES. THE CONTACT COASTED OFF THE ROADWAY AND SHUT OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE ABNORMALLY ACCELERATED TO 50 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CRUISE CONTROL CABLE WAS FRACTURED AND CAUSED THE THROTTLE TO BECOME JAMMED. THE VEHICLE WAS REPAIRED BY HAVING THE CRUISE CONTROL CABLE DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 3/2/12 *CN
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.