Complaint 874944

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

VEHICLE IS A 2012 TRIUMPH TIGER 800 MOTORCYCLE WITH 980 MILES. BIKE RAN FLAWLESSLY UNTIL TODAY WHEN IT DEVELOPED A RANDOM ENGINE STALLING PROBLEM THAT OCCURS AS THE THROTTLE IS INITIALLY APPLIED, REGARDLESS OF CLUTCH ACTION OR POSITION. THIS USUALLY HAPPENS WHEN STOPPED AS AT A TRAFFIC LIGHT OR STOP SIGN AND CAN CAUSE A SAFETY ISSUE WHEN MOTORISTS AREN'T EXPECTING THE BIKE TO BLOCK THE INTERSECTION. THIS IS A CLASS PROBLEM WITH THIS PARTICULAR MOTORCYCLE. I AM A MEMBER OF A TIGER 800 FORUM AND THIS ISSUE AFFECTS ABOUT 30% OF THE OWNERS THERE AND THE NUMBER OF CASES KEEPS GROWING. I BELIEVE IT WILL AFFECT VIRTUALLY EVERY TIGER 800 IN TIME. MY OPINION AS A FAIRLY EXPERIENCED MECHANIC IS THAT THERE IS LIKELY AN ISSUE WITH THE BIKE'S IDLE AIR CONTROL SYSTEM OR THROTTLE BODIES. WE HAVE HEARD OFF THE RECORD THAT TRIUMPH IS AWARE OF THE PROBLEM BUT THEY HAVE NEITHER ACKNOWLEDGED THE ISSUE PUBLICLY THAT I AM AWARE OF NOR HAVE WE ANY IDEA IF/WHEN THERE WILL BE A SOLUTION. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.