Complaint 682562

Complaint Summary

ENGINE AND ENGINE COOLING:ENGINE

Owner Narrative

I HAVE PURCHASED THIS 2003 JEEP GRAND CHEROKEE LAREDO IN 2003 NEW FROM THE SUPPOSEDLY 5 STAR PLACE , "YEAH RIGHT" AT 1400 MILES IT BEGAN TO TAP IN THE ENGINE , THE FIRST DEALERSHIP HAS TRIED TO REBUILD THE ENGINE AND IT STILL TAPPED , TOOK IT TO THE DEALERSHIP IN ANOTHER COUNTY IT WAS FIXED TEMPORARILY , THEY CLAIM IT WAS A PISTON RING/WRISTPIN , WAS FIXED AGAIN TEMPORARILY , IT HAS GONE THROUGH SO MANY O2 SENSORS DUE TO THE FACT THE DEALERSHIPS NEVER PUT THE HEAT SHIELD BACK ON , BUT THE TAP CAME BACK , I NOTICED THAT THE CRANKSHAFT PULLEY WAS ROTATING WITH A WOBBLE AND HAD A TAP COMING FROM THE ENGINE AGAIN (FOR THE THIRD TIME)NOW I HAD TO PAY FOR A NEW TENSIONER PULLEY , A SERPENTINE BELT AND SOME OTHER STUFF , IN ALL IT COST ME $350.00 OUT OF MY POCKET CAUSE THEY SAY SOME KIND OF WARRANTY COVERAGE , "WHATEVER" THE ITEMS I PAID FOR FAILED DUE TO THE CRANKSHAFT BEING OFF BALANCED,NOW 3 WEEKS LATER THE TAP IS BACK AGAIN , IT GETS SO HOT AND I CAN SMELL THE NEW BELT BURNING HMMMMMM . FROM 2003 UNTIL NOW I HAVE HAD SO MANY INCIDENTS ON A YEARLY BASIS , I DO KNOW ALOT OF AUTOMOTIVE MECHANICS FOR A GIRL , FROM REBUILDING MOTORS TO SWAPPING ENGINES , AND THEM PPL AT CHRYSLER THINK IM AN IDIOT , SOMETHING NEEDS TO GET DONE , I HAVE NEVER THOUGHT I WOULD BUY A NEW VEHICLE AND WHEN IT HIT 1400 MILES IT WOULD HAVE AN ONGOING PROBLEM FOR YEARS AHEAD,NOW SINCE I CANT CLAIM THE LEMON LAW ACT CAUSE IT IS ONLY FOR VEHICLES OF 2004 ON UP , I BELIEVE I WILL BE SEARCHING FOR AN ATTORNEY AFTER I CONTACT THE ATTORNEY GENERAL AND SEE HOW HIS OFFICE WOULD LIKE TO GO ABOUT THIS PROBLEM , IT WAS A $500.00 MONTHLY PAYMENT , I THINK I WOULD SPEND THAT MONEY ON A LAWYERS RETAINER AND MAKE THEM BE RESPONSIBLE FOR THEIR OWN PROBLEMS I HAVE TO GO THROUGH... THIS IS AN ACCIDENT WAITING TO HAPPEN , IF YOU CAN PREVENT IT FROM HAPPENING WHY NOT,I WILL NEVER DEAL WITH THIS CORP. AGAIN , EVER. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.