Complaint 666757
2005 DODGE RAM • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR • incident Mar 18, 2008
Complaint Summary
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Owner Narrative
MY 2005 DODGE RAM TRUCK WITH 31,700 MILES ON IT BEGAN SHUTTERING AND HAVING BRAKING PROBLEMS. A DODGE DEALERSHIP IDENTIFIED THAT BOTH FRONT ROTORS ON THE VEHICLE WERE WARPED AND NEEDED TO BE REPLACED. REPLACEMENT WAS REQUIRED AT MY EXPENSE TO CORRECT ALTHOUGH THE VEHICLE WAS STILL UNDER WARRANTY. IT WAS DENIED WARRANTY REPLACE DUE TO BEING A BRAKE COMPONENT AND SUBJECT TO NORMAL WARE. THE BRAKE PADS AND BRAKE COMPONENTS THEMSELVES STILL HAD 80% USAGE AVAILABLE. I DISAGREE THAT FRONT ROTORS SHOULD FAIL AT 30K MILES ON A NEW VEHICLE BUT NORMAL BRAKE COMPONENTS DO NOT. I CONSIDER THIS A DEFECT IN MANUFACTURING AND A SAFETY CONCERN. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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