Complaint 648288

Complaint Summary

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Owner Narrative

TL*THE CONTACT OWNS A 1998 CHRYSLER SEBRING. THE FRONT DRIVER SIDE WHEEL NEARLY DETACHED FROM THE VEHICLE WHILE DRIVING 45 MPH. THE CONTACT HEARD A HORRIBLE GRINDING NOISE UNDERNEATH THE VEHICLE AND THEN THE STEERING WHEEL JERKED. SHE DEPRESSED THE BRAKE PEDAL AND MANAGED TO STOP THE VEHICLE. SHE THEN NOTICED THAT THE WHEELS WERE MOSTLY OUT OF PLACE. SHE CALLED THE DEALER AND THEY NOTIFIED HER OF A RECALL FOR THE SAME FAILURE THAT HER VEHICLE WAS EXPERIENCING. THE DEALER STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED AND COULD NOT BE REPAIRED AGAIN. THE CONTACT STATED THAT THE VEHICLE HAD NEVER BEFORE BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 01/03/08. *LJ RECALL# 00V421002 THE DEALER INFORMED THE CONSUMER THERE WAS A RECALL ON THE LOWER BALL JOINTS, HOWEVER IT HAD ALREADY BEEN FIXED ON THE VEHICLE. UPDATED 12/31/07. *JB

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.