Complaint 619808

Complaint Summary

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Owner Narrative

JEEP HEATING , TOOK VEHICLE TO THE MECHANIC, AND HE SAID THAT THE COOLING FAN WAS BROKEN/FROZEN. THE MECHANIC SAID THERE WAS A RECALL ON JEEP COOLING FANS FOR MY YEAR OF JEEP. I CALLED THE LOCAL DEALER PLUS DAIMLER-CHRYSLER, BUT THEY SAID THE RECALL WAS FOR 4.1L ENGINES AND MY ENGINE WAS A 4.7L. OBVIOUSLY, CHRYSSLER/DAIMLER HAS A PROBLEM WITH THE COOLING FANS ON THESE JEEPS, BUT I DIDN'T UNDERSTAND WHY MY JEEP WASN'T INCLUDED IN THE RECALL. THE MECHANIC HAD THE NHTSA RECALL BULLENTIN. BECAUSE OF THE HEATING PROBLEM, ALONG WITH A SAFETY ISSUE, WE HAD TO PAY TO HAVE THE REPAIR WORK DONE, $1206.86. THE PART ALONE WAS OVER $900.00 - THE OLD PART WAS CURRENTLY AVAILABLE.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.