Complaint 602993

Complaint Summary

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Owner Narrative

I JUST CALLED TO SET UP AN APPT FOR RECALL F23 - LOVER BALL JOINT SAFETY RECALL. I WAS TOLD THIS RECALL IS ON A NATIONAL HOLD BECAUSE NO ONE CURRENTLY IS MAKING OR HAS THESE PARTS AVAIL. ALL THEY CAN DO IS TAKE YOUR NAME AND TELEPHONE # AND CALL YOU WHEN THEY START GETTING PARTS IN. THE DEALERSHIP COULD NOT GIVE ANY INFO AS TO WHEN PARTS WILL BE AVAIL. I FIND THIS A LITTLE DISCONCERTING CONSIDERING IT IS A SAFETY ISSUE REGARDING THE STEERING. ALSO WITH REDOING THE BALL JOINTS SHOULDN'T THE CAR ALSO BE RE-ALIGNED? I WOULD LIKE TO KNOW IF CHRYSLER HAS ANY DATES IN MIND AS TO WHEN THEY WILL START TO RECTIFY THIS SITUATION. *NM

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.