Complaint 2258269
2021 FORD TRANSIT CONNECT • WHEELS • incident Oct 17, 2026
- Complaint ID
- 2258269
- Make
- FORD
- Model
- TRANSIT CONNECT
- Model Year
- 2021
- Component
- WHEELS
- Incident Date
- Oct 17, 2026
- Date Received
- Oct 19, 2026
- Data As Of
- Nov 1, 2026
Complaint Summary
WHEELS
Owner Narrative
My husband was driving the vehicle and I was the passenger. We got on the highway and were going 67 mph when we smelled something burning. The vehicle speed dropped from 67 mph to 30 mph. No warning lights on the dashboard alerted to anything. We got off the highway and to a place of safety. We got out of the vehicle and both front rotors were glowing red and flames were coming out from behind the driver's side wheel. We had to use an ABC fire extinguisher (which we had in the vehicle) on both front wheels. Once we let everything cool down, we tried to start the vehicle again. The brake pedal went all the way to the floor and flames shot out again from behind the driver's side wheel. The fire extinguisher was used once again to put out the flames. We then had it towed to the closest car repair business that was opened on a Saturday. We have contacted Ford customer service, and a case has been started.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.