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Complaint 2258035

2023 VOLKSWAGEN ID.4 • WHEELS • incident Sep 27, 2026

Crash
Yes
Fire
No
Injuries
1
Deaths
0
Complaint ID
2258035
Make
VOLKSWAGEN
Model
ID.4
Model Year
2023
Component
WHEELS
Incident Date
Sep 27, 2026
Date Received
Oct 18, 2026
Data As Of
Nov 1, 2026

Complaint Summary

WHEELS

Owner Narrative

Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle. The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.