Complaint 2257307
2021 JEEP GRAND CHEROKEE • WHEELS • incident Oct 13, 2026
- Complaint ID
- 2257307
- Make
- JEEP
- Model
- GRAND CHEROKEE
- Model Year
- 2021
- Component
- WHEELS
- Incident Date
- Oct 13, 2026
- Date Received
- Oct 15, 2026
- Data As Of
- Nov 1, 2026
Complaint Summary
WHEELS
Owner Narrative
Suspected Right-Rear Brake Caliper Failure Resulting in Sudden Vehicle Stop Vehicle: 2021 Jeep Grand Cherokee Overland 4x4 Incident date: [XXX] Location: Honolulu, Hawaii Approximate mileage: 64,000 miles Affected component: Right-rear brake caliper assembly On [XXX], while traveling approximately 5 mph, my 2021 Jeep Grand Cherokee experienced a sudden, violent mechanical jolt. The vehicle abruptly stopped, jerking forward and backward with substantial force. When I attempted to accelerate again, the vehicle felt physically restrained, as though something was preventing the wheel from rotating. The vehicle would not drive forward normally, and the AutoPark system engaged under certain conditions. After exiting the vehicle, I discovered a large bolt marked with an âMâ lying in the roadway. I initially did not realize it belonged to my vehicle. The responding tow truck operator later identified the bolt as associated with the right-rear brake assembly. During his inspection, the tow truck operator discovered that the right-rear brake caliper was displaced and movable near the wheel. He repositioned the assembly sufficiently to facilitate towing the vehicle to Cutter Jeep in Pearl City, Hawaii. The vehicleâs front and rear brake pads and rotors had previously been replaced on [XXX], at Wolfchase Chrysler Dodge Jeep Ram in Tennessee using genuine Mopar parts. The vehicle had approximately 50,006 miles at that service. The dealership confirmed a two-year parts warranty in writing. The vehicle also underwent routine maintenance at Cutter Jeep on June 26, 2026. I am extremely concerned that this mechanical failure caused my vehicle to stop abruptly at very low speed. Had the same failure occurred while traveling at highway speed, it could potentially have resulted in a serious loss-of-control collision. I am requesting that NHTSA evaluate this incident as a potential vehicle safety defect involving the right-rear brake caliper mounti INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.