Complaint 2256867

Complaint Summary

WHEELS

Owner Narrative

I bought my 2022 jeep grand wagoneer series 1 brand new in 2022. With less than 6000 miles on it i noticed the outer edges of the front tires were way more worn than the rest of the tread.... I scheduled an appointment for alignment and they said they "tweaked the alignment" and rotated the wheels. The issue was still there, heavy outside edge front tire wear. I took it back multiple times regarding this same issue, I even went to another dealership, the tires keep wearing heavy on the outside edge. Finally the original dealership put a new set of tires on it, but the issue still exists.... they havent fixed the abnormal tire wear issue and stellantis has yet to have a recall or a TSB on this to my knowledge. This issue needs addressed as it could lead to a catastrophic blow out if left unchecked. [XXX] is my VIN so you can look up the service records. Please let me know if this needs more information and what can be done about this. Thanks in advance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.