Complaint 2255430
2024 TOYOTA CROWN • TIRES • incident Aug 1, 2026
Complaint Summary
TIRES
Owner Narrative
225/45R21 Bridgestone Turanza EL450, I purchased the car used in 2025 from Spartanburg Toyota. The vehicle has 22607 miles on it. I have noticed that all four tires outter thread is missing a chuck of thread while i was washing the car. I checked every tire and they all show the same issues. I took it to a tire dealer and the tech said it was normal wear because little rocks during driving cause the thread to come off. That made no sense to me as I own many cars and never seen tires do this. I am sure the inside thread is doing it also. I know Toyota is also going to give me the run round about this too as there is only 2 tire manufacturer for this size tire. My main concern is the tire blowing out from this while my wife is driving or we traveling with the kids.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.