Complaint 2252321
2025 HYUNDAI TUCSON • FORWARD COLLISION AVOIDANCE • incident Aug 1, 2026
- Complaint ID
- 2252321
- Make
- HYUNDAI
- Model
- TUCSON
- Model Year
- 2025
- Component
- FORWARD COLLISION AVOIDANCE
- Incident Date
- Aug 1, 2026
- Date Received
- Sep 30, 2026
- Data As Of
- Nov 1, 2026
Complaint Summary
FORWARD COLLISION AVOIDANCE
Owner Narrative
The contact leases a 2025 Hyundai Tucson. The contact stated that while driving 72 MPH, the adaptive cruise control deactivated, and the vehicle decelerated unintendedly to 60 MPH. The messages "Front Assist Collision Warning" and "Front Assist Collision Limited" were displayed. The contact stated that while reversing, the vehicle stopped abruptly, jerking the driver back and forth. Additionally, the Rear Cross-Traffic Alert system was intermittently inoperable. The vehicle was taken to the dealer, and the front camera software was updated under NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); however, the failure recurred. The vehicle was taken back to the dealer, and the front camera underneath the bumper was found slanted; the camera was adjusted; however, the failure persisted. The contact stated that there was an abnormal humming sound coming from the radio. The manufacturer was notified of the failures several times and referred the contact back to the dealer for assistance. The failure mileage was approximately 11,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.