Complaint 2240007

Complaint Summary

FORWARD COLLISION AVOIDANCE: WARNINGS

Owner Narrative

After starting my 2020 Ford F150 for the last few months on the dash 2 warnings comes up, Front Camera Malfunction Service Required and Pre Collision Assist Not Available. These come on every time I start my truck. I did go to my local Ford dealer and told them these were coming on and they told me they never heard of that. I did have a mechanic do a scan on the truck and he came up with code 4300-49- AF which he said is an internal electronic failure. I have read that people have been having this same issue with their 2020 Ford F150s. I feel this is a safety issue that Ford should address. When system is not working it could lead to accidents which is why this would of been installed on vehicles. I have not had the issue fixed due to the fact the dealer told me they had never heard of this issue and would have to put it on a machine to see if they could even figure out the problem which could run into hundreds of dollars plus repairs and I am on a fixed income. Vehicle is available about any time to check this out.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.