Complaint 2239941

Complaint Summary

POWER TRAIN

Owner Narrative

On August 13, 2026, the vehicle was taken to an authorized Dodge dealership for an electrical-system problem at approximately 105,111 miles. The vehicle required a jump start and the battery failed a load test. The dealer replaced the battery, calibrated the electronic steering sensor, cleared all diagnostic trouble codes, and documented that the repairs were verified. Approximately two days after the vehicle was returned, diagnostic trouble code U0401 appeared and the vehicle had to be returned to the dealership. The vehicle has now remained at the dealership for several days without a substantive diagnosis or explanation of the cause. The vehicle also has a significant shift-cable recall history. It previously received the V34/19V-293 shift-cable recall repair in 2019. NHTSA later investigated post-remedy failures and FCA determined that the prior remedy did not sufficiently address the defect. The vehicle is currently subject to Recall 25V-674/A0C for possible transmission shift-cable failure. NHTSA currently lists the recall as incomplete because the remedy is not yet available. The defect can result in loss of PARK and/or unintended vehicle movement. The August 2026 dealer invoice nevertheless states that the A0C recall was “customer deferred.” I did not decline an available repair; the current NHTSA recall status states that the remedy is not yet available. The current electrical/electronic malfunction, the immediate recurrence of a diagnostic fault after dealer repair, and the unresolved transmission shift-cable safety recall raise concerns regarding continued safe operation of the vehicle. The vehicle remains available for inspection.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.