Complaint 2239742

Complaint Summary

FORWARD COLLISION AVOIDANCE: WARNINGS

Owner Narrative

I am filing a safety complaint regarding a recurring, severe defect involving the 2025 Honda Odyssey's starter motor and the factory-installed Auto Idle-Stop (idle-stop) system.While driving, the vehicle's Auto Idle-Stop system engaged as designed when coming to a complete stop in traffic. However, when trying to accelerate, the vehicle failed to restart automatically. The engine completely stalled out on an active roadway. Attempts to manually override the system and restart the vehicle using the ignition button failed completely, resulting in an immediate and dangerous loss of propulsion.This defect presents a severe and immediate traffic hazard, as it unexpectedly leaves the vehicle completely disabled and stranded in active lanes of traffic. It strips the driver of the ability to clear the roadway to safety, significantly increasing the risk of a rear-end collision. Multiple occupants, including passengers in the rear seats, were exposed to extreme danger due to this sudden propulsion failure.Despite bringing the vehicle to an authorized Honda dealership, the manufacturer has failed to provide a permanent safety remedy. Also Honda corporate has deny warranty replacement for the starter that’s causing the issue.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.