Complaint 2238636

Complaint Summary

FORWARD COLLISION AVOIDANCE: WARNINGS

Owner Narrative

I am reporting a potential safety issue involving my **2026 BMW X3 30 xDrive**. I was parked on the right side of a parking lot. I moved the vehicle partially out of the parking space and slightly to the left to allow someone to enter the vehicle. I came to a stop and removed my foot from the brake while the vehicle was being held. I then turned toward the rear of the vehicle. The vehicle suddenly accelerated/moved forward across the parking aisle and struck two vehicles. The incident happened extremely quickly. I cannot state with certainty whether my foot inadvertently contacted the accelerator, and I do not want to speculate. I believe I attempted to brake. Of particular concern, I experienced **no apparent automatic collision-avoidance/emergency braking intervention before striking the vehicles**. Prior to this accident, I had expressed concern to a BMW advisor about the speed and acceleration of this vehicle while using its automated parking system. While the advisor was demonstrating the automated parking feature, I specifically commented that the vehicle was moving unusually fast and that I was uncomfortable with the amount of acceleration. I was told that this behavior was normal. On another occasion while using the automated parking/reverse function, I became sufficiently concerned about the vehicle's speed and acceleration that I applied the brake myself because I was afraid the vehicle could cause a collision. I had also previously raised concerns regarding inconsistent operation of the vehicle's Lane Departure Warning/assistance system. I have contacted BMW of North America and requested that BMW preserve and examine the vehicle's electronic and diagnostic data, including accelerator and brake inputs, Auto Hold status, automated parking system activity, Forward Collision Mitigation/Automatic Emergency Braking activity, sensor information, diagnostic/event logs and available crash/event data. I have specifically asked BMW to determine whether acc

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.