Complaint 2235577
2022 RAM PROMASTER • STRUCTURE:BODY • incident Aug 3, 2026
- Complaint ID
- 2235577
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2022
- Component
- STRUCTURE:BODY
- Incident Date
- Aug 3, 2026
- Date Received
- Aug 14, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
Component/System: Structure â Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can pool. After heavy rainfall, water entered the intake system and subsequently reached cylinders 2 and 4, causing the engine to hydrolock upon startup. The engine was rendered inoperable at only 29,139 miles. Detailed Description of the Incident The vehicle was parked outside an auto repair facility for a routine battery replacement. It was not driven during this period. Over the course of two heavy rain events, water entered the engine compartment through the failed seam in the two piece cowl. When the repair facility attempted to start the vehicle, the engine immediately hydrolocked. Upon disassembly: â¢The air intake tract was found full of water. â¢The intake manifold contained pooled water. â¢Cylinders 2 and 4 contained water. â¢The engine suffered internal damage consistent with hydrolock and was declared a total loss. All findings were documented by the mechanic, including photographs and diagnostic notes. Safety Concern This failure represents a serious safety defect. Water intrusion through a structural component should not be able to reach the intake manifold or engine cylinders under any circumstances â especially while the vehicle is stationary. A sudden hydrolock event can cause: â¢Immediate engine shutdown â¢Loss of motive power â¢Loss of power steering and braking assist â¢Potential loss of control if occurring while driving â¢Extremely costly engine destruction Inspected by mechanic. Nobody else. No warnings.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.