Complaint 2233086

Complaint Summary

ENGINE

Owner Narrative

Twice now my engine has shut off while driving at low speeds under 25mph. When this happens my electric emergency brake engages. Dash tells me to shift to park. The first time this happened my truck was stuck in the middle of an intersection and I almost got hit several times because the truck wasn’t restarting or releasing the electric brake. Took about 7-8 try’s of getting it to start before it finally started then the truck still wouldn’t move because the electric brake wouldn’t disengage even when trying to manually disengage it. I had to turn vehicle off and back on again for the electric brake to manually release. The second time this happened I again was stuck in an intersection but was able to restart on the 2nd try and had to manually release the electric brake. The dealer has told me no codes no problem found the first time this happened. I’m bringing it back to them this weekend. I do not feel safe in this vehicle due to this happening! I feel like I have been lucky that nobody has crashed into me when this happens.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.