Complaint 2232058

Complaint Summary

POWER TRAIN

Owner Narrative

While driving at highway speeds, with my family in the truck, the 10-speed automatic transmission suddenly and violently executed an uncommanded, unrequested downshift from 9th gear down to 2nd gear. This caused severe, abrupt vehicle deceleration and immediate safety hazard on a public roadway. I was fortunate that no other cars were near me and I was not turning at the time, otherwise it could have been catastrophic. No warning lights or fault codes appeared on the dashboard prior to or during the event. I immediately brought it to a reputable transmission shop which test drove it and stated that the CDF Drum bushing had likley shifted as it is a well known problem with this Model and Year and that it was dangerous to drive without replacing

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.