Complaint 2232004
2023 TESLA MODEL Y • SUSPENSION • incident Jul 9, 2025
- Complaint ID
- 2232004
- Make
- TESLA
- Model
- MODEL Y
- Model Year
- 2023
- Component
- SUSPENSION
- Incident Date
- Jul 9, 2025
- Date Received
- Aug 4, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
On July 9, 2025, while making a right turn at about 15 mph on a standard road, the two front-left bolts fell out, causing the entire bracket and lateral link assembly to detach. The vehicle became inoperable and had to be towed for repairs. Not long after, on September 29, 2025, while making a left turn at 20 mph, the two front-right bolts also fell out, and the bracket and lateral link assembly detached just as before. Once again, the vehicle required towing for repairs. I am now afraid to drive the car; fortunately, neither incident occurred on the highwayâwhere a major accident could have easily happenedâsince the vehicle becomes completely immobilized the moment these parts fall off. What's more, the Tesla's center console computer doesn't show any issues or trigger any warnings, yet the car simply won't driveâit won't move at all.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.