Complaint 2231603
2023 TESLA MODEL Y • SUSPENSION • incident Jul 15, 2026
- Complaint ID
- 2231603
- Make
- TESLA
- Model
- MODEL Y
- Model Year
- 2023
- Component
- SUSPENSION
- Incident Date
- Jul 15, 2026
- Date Received
- Aug 3, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
While exiting a parking space, I noticed a very obvious clunking sound from the front of the car. As I started driving slowly and moving the steering wheel back and forth, there would be a loud clunk and a bump in the steering wheel when moving it from the right back to center. I drove home 30 miles very carefully and called Tesla when I got there. They set up a tow and fixed the car under warranty. They said bolts had loosened on the front lower lateral link assembly. Safety was at risk due to the possibility of my car falling to the ground and not being able to steer. In the right setting, this could have cause a major accident. I did not receive any warning lamps or any warnings of any kind. There was never a clunk until the bolt was fully out. The car didn't steer or drive any differently either so no way to know something was wrong.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.