Complaint 2231201

2005 DODGE SPRINTER 2500 • UNKNOWN OR OTHER • incident Jul 31, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2231201
Make
DODGE
Model Year
2005
Component
UNKNOWN OR OTHER
Incident Date
Jul 31, 2026
Date Received
Jul 31, 2026
Data As Of
Sep 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

I own a 2005 Dodge Sprinter with open emissions recall T21. I have contacted three authorized Dodge/Chrysler dealerships to have recall T21 completed. All three dealerships refused to perform the recall because they stated they do not have the required equipment to complete the ECU reprogramming. As a result, I am unable to have the open recall completed despite multiple attempts. The manufacturer is failing to provide a reasonable means to complete the recall. I request that NHTSA investigate this issue and require Stellantis to ensure that authorized dealerships have the necessary equipment to perform recall T21.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.