Complaint 2230258
2019 BMW X7 • ENGINE AND ENGINE COOLING • incident Jul 10, 2026
- Complaint ID
- 2230258
- Make
- BMW
- Model
- X7
- Model Year
- 2019
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Jul 10, 2026
- Date Received
- Jul 29, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2019 BMW X7. The contact stated that the Auto START/STOP feature failed to function as intended. There was a fire message displayed. The vehicle was taken to the local dealer, where it was diagnosed; however, the dealer was unable to update the control unit. The control unit was not communicating as intended. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 134,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.