Complaint 2229960
2026 TOYOTA SIENNA HYBRID • VISIBILITY:WINDSHIELD • incident Jul 25, 2026
- Complaint ID
- 2229960
- Make
- TOYOTA
- Model
- SIENNA HYBRID
- Model Year
- 2026
- Component
- VISIBILITY:WINDSHIELD
- Incident Date
- Jul 25, 2026
- Date Received
- Jul 28, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY:WINDSHIELD
Owner Narrative
The contact owns a 2026 Toyota Sienna. The contact stated that while driving at 35 MPH, an abnormal, shattering sound emitted from the vehicle. The contact immediately pulled over and discovered that the rear window had shattered without incident as glass debris had spread all over the truck of the vehicle. The contact was able to flag down a police officer in the area who assisted the contact with the failure. A police report was not filed as no evidence of a crime or nefarious dealing was discovered. The contact managed to drive the vehicle home to drop off her granddaughters and drove the vehicle to the dealer. The dealer inspected the vehicle and stated that the windshield failure was caused by an unknown impact which the contact disputes. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 3,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.