Complaint 2229511

Complaint Summary

STEERING

Owner Narrative

The forward collision light has been on but has not been affecting driving. Since I saw that here I figured it was worth mentioning. I have mentioned this to the dealership that is handling the current recalls as well. The more pressing issue is the steering. It happened once before where I was backing up and the steering wheel became difficult to rotate and violently jerking back against the direction of rotation. After shutting down the van and restarting it the issue had seemingly gone away. I emailed RAM about this initial occurrence but have yet to hear back. Last night, July 26, 2026, the issue occurred again as I was attempting to back out of my driveway. As I tried to turn the steering wheel it seemed to "fight" me, becoming difficult to rotate and violently jerking the other way against the direction I was attempting to rotate it. I switched from reverse to drive and was able to re-park the van where it was parked prior. My safety was not compromised in any considerable manner as this occurred at low, "driveway" speed. It was just me in the vehicle with no one else around. The problem has not been reproduced by a dealer yet nor has it been inspected by a dealer or service center. The warning lamps for the ESC and EPS came on once the problem began occurring but seemed to turn off after restarting. The problem appears to be currently intermittent in nature but, based on other accounts, the fact that this is occurring is seemingly indicative of a more serious issue in how this vehicle was manufactured. My concern is this happening at highway speeds where my safety and the safety of others will be jeopardized. ***I have a video I can send you but the link below does not allow mp4 files***

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.