Complaint 2220858

Complaint Summary

SERVICE BRAKES

Owner Narrative

Traveling down I64 Eastbound towing a 24' enclosed trailer loaded with 2 RZRs in my 2022 Ram 1500 Limited, a check engine light came on. I decided I'd get off at the next exit to have it looked at as we're one hour into a 3.5 hr drive. Within one or two mins of the check engine light dinging, another dash light came on in the form of a red battery with a lightning bolt. I had no idea what that was, but immediately after that light coming on, every light on the dash started blinking and the burnt electric smell flooded the cabin. I immediately put on the hazard lights and started to pull onto the shoulder and slow it down...but the brake pedal went to the floor and I had no brakes. I then steered the truck off the shoulder and into the grass and the soft ground (it was raining) helped slow it down, but we had to jump out of the truck before it had stopped as the overwhelming white smoke was about to asphyxiate us. The truck was down to about 5 mph when we had to jump out. The truck was completely engulfed in flames within just a few mins.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.