Complaint 2220044
2025 HYUNDAI TUCSON HYBRID • FORWARD COLLISION AVOIDANCE • incident Dec 1, 2024
- Complaint ID
- 2220044
- Make
- HYUNDAI
- Model
- TUCSON HYBRID
- Model Year
- 2025
- Component
- FORWARD COLLISION AVOIDANCE
- Incident Date
- Dec 1, 2024
- Date Received
- Jun 26, 2026
- Data As Of
- Nov 1, 2026
Complaint Summary
FORWARD COLLISION AVOIDANCE
Owner Narrative
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly stopped. The vehicle suddenly experienced an automatic emergency braking failure. The vehicle was stuck in gear and was jerking while moving forward. While in drive, there was an abnormal popping sound coming from the vehicle. The battery discharge message was displayed and after several minutes the vehicle resumed normal operation. The vehicle was taken to the local dealer previously, but the dealer was unable to determine the cause of the failure. The local dealer was contacted again, and the contact was informed about NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance) and about a trade-in. The vehicle was not diagnosed or repaired. The contact called another local dealer Feldman Hyundai of New Hudson Service & Parts Center (30492 Lyon Center Dr, New Hudson, MI 48165); where an appointment was scheduled for a later date. The manufacturer was contacted and filed a claim. The failure mileage was approximately 100.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.