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Complaint 2218509

2012 KIA FORTE • VEHICLE SPEED CONTROL • incident Jan 17, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2218509
Make
KIA
Model
FORTE
Model Year
2012
Incident Date
Jan 17, 2026
Date Received
Jun 22, 2026
Data As Of
Sep 1, 2026

Complaint Summary

VEHICLE SPEED CONTROL

Owner Narrative

Vehicle: 2012 Kia Forte Recall: NHTSA 23V-652 (Kia SC284) – HECU/ABS fuse recall My vehicle underwent this safety recall in 2025. The dealership replaced the HECU fuse. Immediately upon leaving the dealership after the recall repair, the same warning lights returned. I contacted the dealership immediately before fully leaving the area to report the issue. I also contacted Kia Corporate after the warning condition returned. Kia was aware the warning lights returned immediately after recall completion. I was advised if the vehicle later entered limp mode again, to contact Kia roadside assistance for towing support per prior guidance. The warning condition was not resolved by the recall repair. The brake warning light remained present, additional warning indicators later appeared, and the vehicle ultimately entered limp mode in January 2026, resulting in loss of reliable transportation and safety concerns. Due to this condition, I was forced to rely on a rental vehicle for an extended period at significant personal cost totaling several thousand dollars. I'm a single parent with a child requiring ongoing medical appointments, making reliable transportation essential. Kia only approved a limited "goodwill payment" of $191.40 for an earlier rental period, while refusing reimbursement for the substantially larger rental costs incurred after the recall failure and progression to limp mode. When the vehicle entered limp mode, I had to arrange towing because Kia assistance was not available as they closed out the recall. Kia is now requiring out-of-pocket diagnostic payment before determining whether the issue is related to Recall 23V-652, despite the warning condition returning immediately after recall repair and later progressing to limp mode consistent with the original failure symptoms. I am reporting a potentially ineffective recall remedy and unresolved recurrence of the safety condition addressed under Recall 23V-652.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.