Complaint 2212795
2017 TOYOTA HIGHLANDER • POWER TRAIN • incident Jan 24, 2026
- Complaint ID
- 2212795
- Make
- TOYOTA
- Model
- HIGHLANDER
- Model Year
- 2017
- Component
- POWER TRAIN
- Incident Date
- Jan 24, 2026
- Date Received
- Jun 4, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
Vehicle had history of hard shifting from 1st drive. On January 24, 2026 we heard a ringing sound as we were driving. Approximately 10 minutes after the noise began, the Check Engine light illuminated. We drove back home and connected our code reader to find P0741, P2714 and P2757. Had the vehicle towed to my Toyota Service Center and upon inspection, was informed that the transmission had failed and would require replacement. I was informed that although it was a 2017 with the UA80E manufacturered in April 2017 - it did not qualify for free replacement under Toyota. A rebuilt unit was secured and installed on 2/11/26. Toyota authorized $2000 Goodwill Assistance and their Warranty Labor Rate. I paid the remainder of the bill. The 'new' transmission also shifts hard and just doesn't feel like it it working right.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.