Complaint 2204635
2021 RAM PROMASTER • BACK OVER PREVENTION • incident Aug 19, 2025
- Complaint ID
- 2204635
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2021
- Component
- BACK OVER PREVENTION
- Incident Date
- Aug 19, 2025
- Date Received
- May 8, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2021 Ram 3500 Promaster. The contact received notifications of NHTSA campaign numbers: 25V552000 (BACK OVER PREVENTION) and 25V552000 (BACK OVER PREVENTION). However, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that he is unable to rent the vehicles due to the recall.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.