Complaint 2201257

Complaint Summary

TRACTION CONTROL SYSTEM

Owner Narrative

The contact owns a 2016 Chevrolet Malibu. The contact stated that while driving approximately at 55 MPH in a rain storm and making a right turn, the ABS and Traction Control warning lights had illuminated, and the driver suddenly lost control of the steering and crashed into a tree. During the incident the driver sustained a concussion and neck and shoulder injuries which later required medical treatment. No police report was filed. The vehicle was later towed to the local mechanic. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 144,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.