Complaint 2196080
2024 LINCOLN NAUTILUS • VISIBILITY:WINDSHIELD • incident Feb 13, 2025
- Complaint ID
- 2196080
- Make
- LINCOLN
- Model
- NAUTILUS
- Model Year
- 2024
- Component
- VISIBILITY:WINDSHIELD
- Incident Date
- Feb 13, 2025
- Date Received
- Apr 13, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY:WINDSHIELD
Owner Narrative
The contact's husband owns a 2024 Lincoln Nautilus. The contact stated that the windshield had cracked on four occasions between February 2025 and April 2026 and was replaced three times. The contact stated that the windshield started cracking from the bottom without impact, and the crack expanded, requiring the windshield to be replaced. The contact stated that the windshield cracked on one occasion after a bug struck the windshield. The windshield was replaced three times by Safelite Auto and Glass; however, the failure recurred. The dealer was notified of the failure and provided a refund for one of the repairs. The manufacturer was notified of the failure and informed the contact that the failure was an unknown issue. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.