Complaint 2192225
2021 RAM PROMASTER • UNKNOWN OR OTHER • incident Feb 2, 2025
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2192225
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2021
- Component
- UNKNOWN OR OTHER
- Incident Date
- Feb 2, 2025
- Date Received
- Mar 31, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The backup camera failed and the screen is black with an error message. In a large cargo van it becomes nearly impossible to see behind you. The problem was reported to the RAM dealer in Broomfield, they inspected the camera and agreed it needed to be replaced. This issue had been going on for a full year at least.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.