Complaint 2188417

Complaint Summary

ENGINE

Owner Narrative

I am filing this complaint regarding Kia America's arbitrary denial of coverage for a suspected connecting-rod-bearing failure in my 2014 Kia Rio (85,000 miles). The vehicle exhibits classic symptoms of the Gamma 1.6L GDI defect: excessive oil consumption (bone-dry after ~1,200 miles post-January 2026 shop oil change), flashing CEL, and loud rod knock after oil starvation. Kia corporate denied all extended warranty/campaign relief on 03/18/2025, stating the powertrain warranty expired in 2019 and "no campaigns" apply. This is inconsistent and deceptive: -U.S. Litigation: Early complaints and law-firm summaries in In re: Hyundai and Kia Engine Litigation II (C.D. Cal., 8:18-cv-02223) and related MDL explicitly referenced 2012–2019 Kia Rios with 1.6L Gamma GDI for the exact defect (oil burn → bearing failure → seizure/fire risk). However, Kia negotiated to exclude Rios from the final E2 Class Vehicles list (see kiaengineclasssettlement.com FAQ #6), limiting relief to Souls and select others despite the identical engine family. -Canadian Precedent: The McKenzie Lake/Strosberg class action explicitly includes 2012–2017 Kia Rios with Gamma 1.6 GDI for the same issues, providing inspections/repairs—proving the defect transcends model badging. -Safety & Consumer Impact: This selective denial violates Magnuson-Moss (unreasonable warranty conditions) and constitutes deceptive trade practices, as Kia advertised these engines as reliable while knowing the failure mode. I request: immediate investigation, compelled goodwill repair (or full engine replacement), and documentation of how Kia limited Rio coverage in settlement negotiations. Attached are all supporting records.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.