Complaint 2188341

Complaint Summary

VISIBILITY:WINDSHIELD

Owner Narrative

The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside the garage, the hatch glass shattered unexpectedly. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. Upon further investigation, the contact became aware that several consumers had reported that the rear glass, front windshield, and sunroof glass had broken without impact due to the manufacturing of the thin-tempered glass. The manufacturer was made aware of the failure and advised the contact that a Nissan regional representative would reach out with assistance. The failure mileage was approximately 12,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.