Complaint 2187385

2024 RAM 3500 • UNKNOWN OR OTHER • incident Mar 5, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2187385
Make
RAM
Model
3500
Model Year
2024
Component
UNKNOWN OR OTHER
Incident Date
Mar 5, 2026
Date Received
Mar 17, 2026
Data As Of
Sep 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

The backup (rear) camera worked intermittently, then did not work at all. Safety was put at risk by a lack of image during the backing event. The vehicle was taken to a local Ram dealer, where they reproduced the issue, diagnosed that the camera had an internal malfunction, and replaced the rear camera. No warning messages were displayed, only a black screen when backing.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.