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Complaint 2187157

2020 GMC ACADIA • STEERING • incident Mar 6, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2187157
Make
GMC
Model
ACADIA
Model Year
2020
Component
STEERING
Incident Date
Mar 6, 2026
Date Received
Mar 17, 2026
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2020 GMC Acadia. The contact stated that the AC was inoperable. The message “Driving Assist Reduced - Drive with Care” was displayed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the battery. While driving, the message "Driving Assist Reduced" was displayed. The contact was concerned about driving the vehicle due to the failure of the steering wheel. The contact stated that the failure was related to GM Special Coverage: N252508350. There were four attempts to contact the manufacturer, but there was no response. The failure mileage was approximately 47,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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