Complaint 2186792
2013 FORD ESCAPE • STEERING • incident Mar 16, 2025
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2013 Ford Escape. The contact stated that on three separate occasions, the steering wheel became firm while driving. There was no warning light illuminated. Due to the failure, excessive effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective power steering rack, and the contact was provided an estimate for the repair. The vehicle was not yet repaired. The dealer and the manufacturer were notified of the failure but offered no assistance. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.