Complaint 2180916
2021 RAM PROMASTER • BACK OVER PREVENTION • incident Aug 15, 2025
- Complaint ID
- 2180916
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2021
- Component
- BACK OVER PREVENTION
- Incident Date
- Aug 15, 2025
- Date Received
- Feb 26, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2021 Ram Promaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated while shifted in reverse(R), the rearview camera failed to display a clear image of the rear of the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.