Complaint 2174151

Complaint Summary

VISIBILITY:WINDSHIELD

Owner Narrative

The contact owns a 2024 Toyota Land Cruiser Hybrid. The contact stated that while driving at various speeds, the driver's assist feature became inoperable, causing the vehicle to unintendedly steer into the left lane. The contact stated that while driving approximately 70 MPH, the vehicle detected an upcoming off-ramp and suddenly determined that the driver did not wish to take the off-ramp and self-corrected at the last moment, automatically steering the vehicle to the left across two lanes in highway traffic. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who was unable to duplicate or diagnose a failure. The vehicle was not repaired. The contact stated that the front windshield had developed several cracks and had to be replaced. The manufacturer was not yet contacted. The failure mileage was 9,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.