Complaint 2173553

Complaint Summary

TRACTION CONTROL SYSTEM

Owner Narrative

The contact owns a 2017 Nissan Murano. The contact stated that with the traction control feature deactivated and while driving up the snowy and icy inclined gravel drive way, the traction control light suddenly began to flash off and on, the vehicle stopped accelerating and began to slide backwards and off the gravel driveway, down a 30-foot embankment, rolling over several times and landing on the passenger side. During the incident, the driver sustained a left wrist injury and the front seat passenger sustained bruising of both legs and the right shoulder. No medical treatment was immediately required. The vehicle was later towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V807000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.