Complaint 2170566
2021 RAM PROMASTER • SEAT BELTS • incident Jan 27, 2026
- Complaint ID
- 2170566
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2021
- Component
- SEAT BELTS
- Incident Date
- Jan 27, 2026
- Date Received
- Jan 27, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SEAT BELTS
Owner Narrative
The 2021 Ram ProMaster 2500 I purchased from a dealer on 12/6/25 now has a serious safety defect. The transmission began grinding when shifting into Drive on 1/27/26. Immediately after, the vehicle started rolling backwards while fully in Park with the engine running. This indicates a failure of the parking pawl or internal gearset. The backup camera also does not function, there are coolant and power steering leaks, and the axle/wheel bearing is failing. The dealer claimed the van passed a â120-point inspection,â but it is clearly unsafe and unfit for operation. This defect poses a risk of rollaway injury, crash, and property damage.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.