Complaint 2161399
2018 RAM 5500 • SERVICE BRAKES • incident Dec 12, 2025
- Complaint ID
- 2161399
- Make
- RAM
- Model
- 5500
- Model Year
- 2018
- Component
- SERVICE BRAKES
- Incident Date
- Dec 12, 2025
- Date Received
- Dec 29, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
Received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to repair the recall is not available. The manufacturer has exceeded a reasonable amount of time for the recall repair. Because the vehicle currently has this recall, the State of CA will not allow the vehicle to be registered and is now out of operation. In addition, this vehicle is used for business and has resulted in several weeks being out of operation. ABS and traction control warning lights have illuminated while driving over uneven pavement. The vehicle is currently at the dealership and I was informed the manufacturer was not providing parts for the RAM 5500 series. The manufacturer was made aware of the issue and has confirmed that parts are NOT available for the RAM 5500 series.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.